Staybridge Suites Houston Nw/Willowbrook, An Ihg Hotel | Houston ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

18828 State Highway 249, Houston, Texas, United States

“I loved the vibrant dining and shopping options nearby!”view full review

Featuring a range of amenities, Staybridge Suites Houston Nw/Willowbrook, An Ihg Hotel offers an outdoor pool, basketball court, and BBQ area. This 2-star Houston hotel provides comfortable accommodations ideal for extended stays.

Rooms & Amenities

Staybridge Suites Houston Nw/Willowbrook offers studio, one-bedroom, and two-bedroom air-conditioned suites equipped with a kitchenette, cable TV, and a spacious bathroom. Each room includes complimentary Wi-Fi and a separate seating area for added convenience.

Dining Options & Leisure

Complimentary full American breakfast is available each morning, with an evening reception from Monday to Wednesday offering beer, wine, and appetizers. Guests can enjoy casual outdoor dining at the BBQ area.

Leisure & Attractions

The hotel features an outdoor swimming pool with a handicap lift and a basketball court for recreational activities. Nearby attractions include the Houston Museum District, which showcases a variety of cultural institutions, and the Houston Zoo, home to numerous rare and unique animals.

Services & Local Area

Additional services at Staybridge Suites Houston Nw/Willowbrook include complimentary self-serve laundry facilities on each floor and a 24-hour front desk. The hotel also provides easy access to major hospitals such as Methodist Hospital and St Luke's Hospital, all within one mile.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

Max:

4 persons

295 sq. feet

Bed options:

2 Single beds

Heating

Air conditioning

room details

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King Suite

Max:

4 persons

295 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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King Studio

Max:

4 persons

295 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Houston 17.8 mi

Airports

George Bush Houston (IAH) 18.4 mi

William P. Hobby (HOU) 33.8 mi

Train

UH-Downtown Station 18.6 mi

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Car park

Luggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
ATM/Cash machine

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Kitchen

Services

Shuttle service
Laundry
Dry cleaning

Dining

Continental breakfast
Restaurant
Bar/ Lounge area

Business

Business centre

Spa & Leisure

Outdoor swimming pool
BBQ facilities
Spa & wellness centre

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Self-catering

Kitchen

Media

Flat-screen TV

Room decor

Carpeted floor

Location

18828 State Highway 249, Houston, Texas, United States

Map view

18828 State Highway 249, Houston, Texas, United States

City landmarks

Landmark

Fallen Warriors Memorial Gallery

1.2 mi

Park

Kickerillo-Mischer Preserve

1.5 mi

Landmark

iT'Z Houston

1.4 mi

Landmark

Movie Tavern Willowbrook

1.2 mi

Landmark

Aerodrome Willowbrook

1.4 mi

Church

Prince of Peace Catholic Community

1.2 mi

Landmark

Northwest Chinese Baptist Church

1.2 mi

Gallery

Fallen Warrior Memorial Art Gallery

1.2 mi

Park

Cy-Champ Park

1.3 mi

Landmark

Aladdin's Castle

1.3 mi

Church

Church of Christ in Champions

1.3 mi

Landmark

St. Clare's Monastery

1.4 mi

Landmark

Stone Moves Indoor Rock Climbing

1.4 mi

Landmark

100 Acre Wood Preserve

1.4 mi

Church

Saint Timothy Lutheran Church

1.4 mi

Landmark

AMC Willowbrook 24

1.6 mi

Landmark

Matzke Park

1.5 mi

Garden

Mandolin Gardens Park

1.5 mi

Landmark

Christ Apostolic Church

1.5 mi

Landmark

Exposure Indoor Rock Climbing

1.6 mi

Landmark

Metropolitan Baptist Church

1.6 mi

Landmark

Willowbrook Sports Complex

2.3 mi

Church

The Metropolitan Baptist Church

1.6 mi

Landmark

Mountasia Family Funn Ctr

1.6 mi

Landmark

Northwest United Pentecostal Church

1.6 mi

Landmark

Champions Golf Club

1.9 mi

Landmark

Saint Dunstan Church

1.8 mi

Landmark

Faulkey Gully Hike and Bike Trail

1.9 mi

Shopping Area

Vintage Park

1.9 mi

Church

Houston Northwest Baptist Church

1.9 mi

Nearby

Church

Prince of Peace Catholic Community

300 ft

Restaurants

Jade Garden

1300 ft

18736 State Highway 249

Los Caporales

1500 ft

18718 State Highway 249

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

7.0

Location

6.2

Service

6.6

Dining

7.2

Ian

United States, March 2025

6.2/10

I had a mixed experience at Staybridge Suites Houston NW/Willowbrook. While the rooms were newly remodeled and comfortable, the noise from the nearby highway was quite bothersome, making it hard to relax. The breakfast options were decent, but some staff interactions could use improvement.

Rooms

7.0

The rooms were newly remodeled and comfortable, though they could have been cleaner. I did appreciate the brand new features, but the lack of proper sealing in the windows let in a lot of noise at night.

Service

6.0

The staff was friendly and eager to help, but I didn't receive recognition as an IHG rewards member, which was disappointing. Also, the breakfast staff was a bit rude, making the morning experience less enjoyable.

Location

7.0

The location is great for entertainment and shopping, with plenty of nearby restaurants and a Home Depot. However, being right next to a busy highway had its downsides with noise, especially at night.

Dining

6.0

Breakfast offered some good options like crispy bacon and waffles. While there was enough food, I found some items to be bland.

Facilities

5.0

The free laundry service was a nice perk. However, the pool and hot tub were poorly maintained and often not in working condition, which was disappointing during my stay.

Alex

United States, November 2024

6.2/10

I had a comfortable stay at Staybridge Suites Houston Nw/Willowbrook. My suite was clean, and the furnishings were nice, making it a pleasant experience overall. The location near Willowbrook Mall is a real plus, though the breakfast could have been better in terms of staff attitude. Despite this, it was a great value for my visit.

Rooms

8.0

My suite had a queen bed and a pull-out sofa, which was surprisingly comfortable. The room was clean and nicely furnished.

Service

6.0

The staff was accommodating overall, but I found the breakfast staff a bit rude.

Location

8.0

The hotel is conveniently located just down the street from Willowbrook Mall, with plenty of shopping and dining options nearby. It was also very close to the highway.

Dining

7.0

Breakfast offered a decent variety, though the staff could have been friendlier. I appreciated the offerings like waffles and eggs.

Facilities

7.0

The amenities looked great, including a pool, gym, and laundry services, although I didn't use them.

Pat

United States, November 2024

5.2/10

My stay at Staybridge Suites Houston NW/Willowbrook was a mix of positives and negatives. The suite was clean and well-appointed, and the staff was friendly. However, I encountered some issues with noise from the highway and the pool area, which could use improvement. Overall, it was a decent stay, but I wouldn't say it was flawless. 🏨✨

Rooms

7.0

The suite was clean and well-appointed with comfortable bedding. However, there was a slight musty odor, which was not overpowering but noticeable.

Service

8.0

The staff was warm and accommodating, making my experience pleasant overall. The front desk was especially helpful.

Location

6.0

The hotel is conveniently located near Willowbrook Mall, but it's right next to a busy highway, which created quite a bit of noise.

Dining

8.0

I enjoyed the gathering with food from Monday to Wednesday, which was hot and tasty. Breakfast options were good, including a unique breakfast pizza.

Facilities

5.0

I appreciated the free laundry service, but the pool and hot tub conditions were disappointing. The hot tub was out of service, and the pool area was not well maintained.

Emily

United States, November 2024

5.4/10

My stay at Staybridge Suites Houston NW/Willowbrook had its ups and downs. While I appreciated the friendly staff and renovated rooms, I encountered significant issues that affected my experience-the noise from the highway was disruptive, the internet connectivity was poor, and the pool and hot tub were both disappointing.

Rooms

7.0

The rooms were nicely renovated and comfortable, but the doors didn't fit well, letting in unwanted light at night.

Service

6.0

The staff was incredibly friendly, though I found it frustrating that room cleaning was inconsistent, especially when I removed the do not disturb sign.

Location

5.0

The hotel's location right off a busy highway was quite noisy, and the surrounding area didn't feel very safe.

Dining

8.0

The breakfast offered a great selection with tasty pork bacon and sausage, but I didn't utilize the dining options much beyond that.

Facilities

5.0

While there were useful amenities like free laundry, the pool and hot tub area was poorly maintained, with the hot tub broken during my entire stay.

John

United States, October 2024

6.0/10

During my stay at Staybridge Suites Houston Nw/Willowbrook, I found the staff incredibly friendly and accommodating, though the experience was marred by several issues. The location, right next to a busy highway, resulted in noisy nights, and I encountered significant problems with the internet connectivity. While the rooms were nice and the free laundry was a plus, the overall state of the pool and hot tub left much to be desired.

Rooms

6.0

The rooms were renovated and nice, but the doors didn't fit snugly in the frames, leaving light seeping in at night. Internet connectivity was virtually useless, and there were issues with ethernet ports not working in multiple rooms.

Service

7.0

The staff was extremely friendly, but getting my room cleaned was frustrating. Even after I removed the do not disturb sign, my room was often skipped for cleaning.

Location

5.0

The hotel is conveniently located for shopping and entertainment, but its proximity to a busy highway made it noisy, especially at night.

Dining

7.0

The breakfast offered a decent selection, but it could have been better stocked with variety, particularly in cooked options.

Facilities

5.0

The pool and hot tub area were disappointing; the hot tub was out of order for my entire stay, and the pool was not well-maintained.